Returns & Exchanges
At Salam Occasions, we want you to be completely satisfied with your purchase for your special events. If you are not entirely happy with your order, you can return your items within 30 days of delivery for a full refund or exchange.
Initiate Your Return
Log in to your account and navigate to your order history to select the items you wish to return and receive a Return Authorization Number.
Prepare Your Package
Place the items in their original packaging, ensuring all tags are attached and the products are in unused, resellable condition.
Ship the Items
Affix the provided prepaid shipping label to your parcel and drop it off at any authorized courier location.
Receive Your Refund
Once our team inspects your returned items, we will process your refund to the original payment method within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing